TO PREVENT FALSE ALARMS

q       Upon installation, contact the monitoring station and verify that the information provided by your to the alarm company representative has been correctly added.   q       Make sure everyone is fully trained on the operation of the system including cancellation procedures. Never give a key to someone who is not familiar with the system. Incorrect or improper ID codes will prompt police dispatch.   q       Schedule regular service calls with your alarm company (including backup batteries.) Routine maintenance can prevent false alarms.   q       Update your alarm company after any household changes such as remodeling or pets.   q       Make sure that your alarm company has up-to-date key holder information and that those people are willing to attend should the police require them.   q       Make sure all windows and doors are locked before activating the system.   q       Make sure that the arming delay has been set for a reasonable amount of time.   q       Keep pets, cobweb, balloons, curtains, plants, fax machines and fans away from motion sensors.   q       Does the alarm system have an audible device?  This is not only a deterrent but also notifies you of an alarm situation.   q       Is the system equipped with double action panic buttons (not just one) to minimize an accidental trip?   q       Has the installer advised you of the Hamilton Police Service False Alarm Program and the False Alarm Bylaw #02-001?

Additional considerations for busnesses.